Terms and Conditions

Welcome

Welcome to the West Coast Women's Refuge website.

By accessing or using this website, you agree to these Terms and Conditions. If you do not agree with them, please discontinue use of the website.

These Terms govern your use of this website only. If you receive services from West Coast Women's Refuge, separate policies and agreements may apply.

About Us

West Coast Women's Refuge is a specialist family violence service providing advocacy, education, support and community programmes across the West Coast of Aotearoa New Zealand.

Our website is intended to provide information about our services, resources, community programmes, and ways to contact or support our organisation.

Website Information

We work hard to ensure the information on this website is accurate and up to date.

However:

Information may change without notice

Some services or programmes may change or become unavailable

External organisations referenced on this website may change their own information or services.

Nothing on this website should be relied upon as legal, medical, financial or professional advice.

If you need immediate support, please contact us directly or call emergency services on 111 if you or someone else is in immediate danger.

Safety Information

Your safety is important to us.

While we have taken steps to make this website as safe as possible, including providing a Quick Exit function, no website can guarantee complete privacy or security.

If you believe someone may be monitoring your internet use:

Use a safe device where possible

Clear your browser history if it is safe to do so

Use private browsing where appropriate

Leave the website immediately if your safety is at risk.

Intellectual Property

Unless otherwise stated, all content on this website is owned by or licensed to West Coast Women's Refuge.

This includes:

Written content

Graphics

Photographs

Logos

Branding

Downloadable resources

Website design elements.

You may:

view and print information for personal, educational or non-commercial use.

You may not:

Copy, reproduce or distribute our content for commercial purposes

Modify our content without permission

Remove copyright notices or branding.

If you would like permission to use our content, please contact us.

External Links

This website may include links to third-party websites.

These links are provided for convenience and additional information only.

West Coast Women's Refuge does not control or endorse external websites and is not responsible for their content, availability, privacy practices or security.

Ai Use

Our content may utilise AI tools for research, structural formatting, or drafting assistance. However, all published material undergoes a rigorous process of human review, factual verification, and manual editing. Final editorial control and absolute responsibility for all text rest entirely with Womens Refuge West Coast.

Donations

If you choose to make a donation through this website:

Donations are processed securely through our payment provider

We do not store your payment card information

Donations are subject to our Donations and Refunds Policy.

Privacy

Your privacy matters to us.

Any personal information collected through this website will be handled in accordance with our Privacy Policy and the Privacy Act 2020.

Please refer to our Privacy Policy for more information about:

What information we collect

How we use it

How we store it

Your rights regarding your personal information.

Website Availability

We aim to keep this website available and functioning at all times.

However, we cannot guarantee uninterrupted access. The website may occasionally be unavailable due to:

Maintenance

Technical issues

Security updates

Events beyond our control.

Limitation of Liability

To the extent permitted by New Zealand law, West Coast Women's Refuge is not liable for any loss or damage arising from:

Use of this website

Reliance on information published on the website

Temporary website interruptions

Technical faults

Viruses or other harmful software beyond our reasonable control.

Nothing in these Terms limits any rights you may have under New Zealand consumer law where those rights cannot legally be excluded.

Changes to These Terms

We may update these Terms and Conditions from time to time.

Changes will take effect once they are published on this page. We encourage visitors to review these Terms periodically.

Governing Law

These Terms and Conditions are governed by the laws of New Zealand.

Any disputes relating to the use of this website will be subject to the jurisdiction of the New Zealand courts.

Contact Us

If you have any questions about these Terms and Conditions, please contact us.

West Coast Women's Refuge

Phone: (03) 768 7233

Email: [email protected]

Website: www.westcoastrefuge.org.nz